Product Owner – MarTech & Data (Single View of Customer) - Retail
£75–80k + bonus | London Hybrid (3 days per week on site)
This is an opportunity to join a well-established, mature Product function and take ownership of a MarTech and data portfolio that sits at the heart of how a major retailer understands and serves its customers.
The role focuses on Single View of Customer (SVC) capabilities, bringing together CRM, loyalty, customer data and backend integrations. The outcomes of this work directly influence decision-making across the business, from customer engagement to operational planning, making it a highly visible and impactful Product role.
Unlike website or digital experience roles, you will be the product owner / business analyst building the platforms and data foundations that colleagues rely on every day. The Product Owner has genuine ownership of backlog and priorities, working closely with stakeholders to decide what delivers the most value and why. It’s a role for someone who enjoys shaping direction, not just taking orders.
You’ll work with a shared delivery team of five (four developers and one integration specialist) across multiple products and stakeholder groups. CRM and Loyalty teams are highly engaged and drive much of the demand, giving the role strong momentum and clear purpose, while other platforms form part of a growing and evolving roadmap.
The technology landscape includes CRM, Loyalty platforms, SAP integrations, Service Cloud, Emarsys, Annex Cloud, customer data platforms and transformation tooling. All products are internally focused or support backend data transformation, offering real depth across MarTech and data.
The environment encourages learning, ownership and progression. Product certification such as PSPO I is supported, and candidates may come from Product or Business Analysis backgrounds.
This role suits someone who wants real impact, complex products and the chance to grow their Product craft in a serious, well-supported environment.
There is a fantastic benefits suite and a brand you’d be proud to work for.