Delivery Manager – Dynamics 365 Business Central / ERP

Permanent | Remote | Salary c£90k+ Bens

Lead delivery. Lead people. Make a real impact.

We’re looking for an experienced D365 BC / Business Central Delivery Manager to take ownership of the day-to-day delivery function within a growing D365 BC Consultancy business.

This is a genuine operational leadership role where you’ll directly manage 4 Team Leaders across Project Management, Retail, Technology and Business Central Consulting, while having wider responsibility for a delivery team of 20+ people.

You’ll sit closely alongside senior leadership, ensuring teams are performing, projects are healthy, customers are happy and issues are resolved quickly.

What will you be doing?

You’ll provide leadership across the delivery function, working closely with Team Leaders, Project Managers, consultants, developers and senior leadership.

You’ll:

• Directly manage and support 4 Team Leaders across PM, Retail, Technology and Business Central
• Provide wider operational leadership across a 20+ person delivery function
• Monitor project health, workloads, utilisation, resource and delivery risks
• Ensure teams have the right people and skills in place to deliver customer projects
• Identify and resolve blockers before they impact customers or deadlines
• Act as the first point of escalation for delivery and customer issues
• Support Team Leaders with performance, development and challenging situations
• Work closely with Project Managers to maintain delivery continuity and project health
• Review delivery quality, documentation and processes to ensure consistent standards
• Support resource planning and capacity management across multiple projects
• Provide senior leadership with clear visibility of delivery performance, risks and opportunities
• Support scope changes and change control, ensuring commercial impact is understood
• Identify opportunities to improve efficiency, quality and customer satisfaction
• Help implement new processes and ways of working across the delivery function

What are we looking for?

We’re looking for an experienced delivery professional who understands D365BC / Dynamics BC ERP Consultancy and knows how to lead people, customers and complex delivery environments.

You’ll ideally have:

• In depth experience in project or service delivery at Team Lead, Senior PM or Manager level
• Experience managing people, ideally Team Leaders or multiple delivery disciplines
• Hands-on experience delivering ERP projects, ideally Microsoft Dynamics Business Central / D365BC 
• Experience overseeing multiple projects, workstreams or customers
• Strong customer-facing experience across discovery, UAT, go-live and post-go-live
• Experience handling escalations and resolving complex delivery issues
• Strong stakeholder and people management skills
• Experience working across PM, development, architecture, consulting and support functions
• A strong understanding of resource planning, utilisation and delivery risk
• Commercial awareness, including scope changes and project financials
• The confidence to make decisions, challenge when necessary and bring solutions not just problems
• Experience within a consultancy, professional services or fast-paced delivery environment

Knowledge of Agile, ITIL, PRINCE2 or other delivery frameworks would also be beneficial.

Why this role?

This isn't simply a project management position.

You'll have real ownership of the delivery operation, directly leading 4 Team Leaders and influencing a wider team of 20+ people.

You'll work closely with senior leadership to improve the way projects are delivered, develop your teams, solve customer challenges and ultimately improve delivery quality, efficiency and profitability.

If you're an experienced D365 BC Delivery Manager, Senior Project / Programme Manager, Service Delivery Manager or ERP Delivery Lead ready for a role with genuine operational influence, we'd love to hear from you.

D365 BC / Business Central Consultant - Manufacturing

Permanent | Remote | Salary c£90k + benefits 

D365BC / Business Central + Manufacturing. That's the combination we're looking for.

If you’re a Dynamics 365 BC / Business Central Consultant who understands both the technology and how a manufacturing business actually operates, this could be a great next move.

We’re working with a growing technology consultancy that is looking for an experienced Business Central Consultant with strong manufacturing expertise to join their team and deliver impactful D365BC projects for a range of clients.

This isn't simply a role where you'll configure a system and move on. You'll be working directly with clients, understanding their challenges, shaping solutions and helping transform the way they operate.

What you'll be doing

• Deliver and support end-to-end Dynamics 365 / BC Business Central implementations.
• Take ownership of the manufacturing side of projects, including production orders, BOMs, routings, MRP/MPS, capacity planning and shop-floor processes.
• Understand how clients currently work and identify where Business Central can improve, automate or streamline their processes.
• Lead client workshops, provide consultancy and act as a trusted D365BC Business Central advisor.
• Translate business requirements into functional specifications for developers.
• Work closely with developers, BAs and Project Managers to deliver successful implementations.
• Support testing, quality assurance and go-live activities.
• Deliver training and create documentation to ensure clients get the most from their new system.
• Share your knowledge with and support more junior consultants.

What makes someone successful in this role?

We're looking for someone who has:

• Strong D365BC / Dynamics 365 Business Central consulting and implementation experience.
• Solid manufacturing ERP experience, this is key.
• Hands-on knowledge of BOMs, routings, production orders, MRP/MPS, capacity planning, inventory and warehousing.
• A good understanding of the wider D365BC Business Central platform.
• Experience working directly with clients and senior stakeholders.
• The ability to take a business problem and turn it into a practical D365BC / Business Central solution.
• Excellent communication skills and the confidence to run workshops and explain solutions to non-technical users.
• Experience working on complex D365 Business Central projects.

Aptean experience? Even better, but it's not essential.

Why this opportunity?

You'll be joining a forward-thinking Consultancy where you'll have the opportunity to work on varied D365BC Business Central projects, develop your consulting career and work with the latest Microsoft technologies.

You'll also have access to Microsoft certification and professional development, alongside a strong benefits package including pension from day one, birthday leave, EV salary sacrifice, employee support programmes and more.