Job title: D365BC Support Consultant
Job type: Permanent
Emp type: Full-time
Industry: ERP & CRM
Salary type: Annual
Salary from: GBP £40,000.00
Salary to: GBP £50,000.00
Location: Remote / Home Based
Job published: 24/11/2025
Job ID: 39905
Contact name: Martyn Hurricks
Phone number: +441962442039
Contact email: martyn@talentlocker.co.uk

Job Description

A growing tech business is seeking a Dynamics NAV / D365BC Business Central Support Consultant to deliver high-quality support across NAV/BC and associated ISV add-ons. You’ll handle customer queries, troubleshoot system issues, manage SLAs, and support small implementations of tools such as Jet and Continia.

Key Responsibilities

  • Respond to NAV/BC support queries via phone, email, and remote access

  • Analyse issues, investigate data, and provide resolutions

  • Manage and prioritise support tickets to meet SLAs

  • Support ISV installs (Jet, Continia) and assist with wave release updates

  • Work with project teams on smooth customer handovers

  • Stay current with NAV/BC features and best practices

What You’ll Need

  • Strong experience supporting Microsoft Dynamics / D365BC NAV/BC

  • Knowledge of ISVs such as Jet Reports, Continia, Spindle, Dime Scheduler, Zetadocs

  • Preferably Microsoft Partner experience & MB-800 certification

  • Accounting knowledge/background desirable

  • Strong communication skills and customer focus

  • Experience with SQL Server and remote access tools

Benefits

Competitive salary + bonus, 25 days holiday, pension, life assurance, healthcare plan, EV scheme, CSR days, enhanced family leave, and more.